1. Agreement to these terms
These Terms of Service ("Terms") are a binding agreement between you and Skill Pilot Advisory Sdn. Bhd. They cover your use of quanti5.io, the free baseline, the personalised report, the practice subscription and related features (together, the "Service").
By creating an account, using the Service or buying anything, you accept these Terms and our Privacy Policy. If you use the Service for a company, you confirm you have authority to accept these Terms for it.
2. Who we are
The Service is operated by Skill Pilot Advisory Sdn. Bhd., a private company limited by shares incorporated in Malaysia (company no. 202601022948 (1685045-M)). Registered office: Level 7, Mercu 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Malaysia. Quanti5 is a brand of that company. Email us at support@quanti5.io.
3. What the Service is
Quanti5 measures your AI fluency across five domains: Engage, Create, Manage, Shape and Verify. The free baseline gives you a starting point from your answers. You can take it without an account. Answers stay in your browser session unless you choose to save them.
The personalised report includes a current-role pathway, one target-role pathway, a 90-day development plan, one clarification within the scope of the report, and three guided-exercise feedback submissions. The optional practice subscription adds eight exercise-feedback submissions, two reassessments and one plan refresh in each paid period.
Some outputs are produced with the help of an AI model provider, as described in the Privacy Policy.
4. What the Service is not
The baseline, the report and all feedback are planning aids for your own decisions. They are not a certification, a professional assessment, a prediction that you will keep or lose a job, or a promise of employment, promotion, income or any other result. They are not legal, tax, financial or career advice.
AI-assisted outputs can be incomplete or wrong. Check them before you rely on them. Learning resources we list belong to their original providers, who set their own prices, access rules and terms.
5. Accounts
You must be at least 18 years old. Keep your sign-in details secure and tell us at once about any unauthorised use. Give accurate information. Do not create more than one account to obtain extra allowances.
6. Personalised report and 90-day access
The report costs US$29, once. Your 90-day access period starts when the report is successfully delivered to your Quanti5 account. The benefits that come with the report stay available for those 90 days, whether or not you buy or cancel a practice subscription.
If generation fails or a technical fault stops delivery, no feedback allowance is used. Contact us at support@quanti5.io and we will resolve it.
7. Practice subscription and cancellation
The practice subscription costs US$39 a month. Each paid period includes eight exercise-feedback submissions, two reassessments and one plan refresh. It renews every month until you cancel.
You can cancel at any time from the practice page in your account, or by emailing support@quanti5.io. Cancelling stops future renewals. Practice access continues to the end of the period you have already paid for, which your account shows. When that period ends, practice access and any unused allowances for that period end with it. Allowances do not roll over.
If a renewal payment fails, your account returns to the free tier when the paid access period ends. Cancelling practice does not close your account and does not shorten your report access period.
8. Prices, payment and tax
Prices are in US dollars and are shown before you pay. The amount shown at checkout is the amount we charge. Your bank or card issuer may add currency conversion or foreign transaction fees, which we do not control.
Payments are processed by Stripe. We do not receive or store your full card details. Stripe's own terms and privacy policy apply to the payment. We give you access only after Stripe confirms payment.
We do not currently add sales or service tax at checkout. Skill Pilot Advisory Sdn. Bhd. is not registered for Malaysian SST. If we become required to collect tax in any place, we will add it at checkout, show it with the total before you pay, and update these Terms. You are responsible for any tax that the law where you live requires you to account for yourself.
We may change prices. A change does not affect a purchase you have already made, and a subscription price change applies from the next period after we tell you.
9. Refunds and service problems
Purchases and subscription charges are generally not refundable. This does not exclude or limit any refund, repair, replacement, cancellation right or other remedy you have under the law that applies to you.
If you cannot access something you bought, or you believe it was not delivered as described, email support@quanti5.io from your account address with the details. We review every request and provide the remedy the law requires. If a payment was taken twice or taken in error, tell us and we will correct it.
10. Closing your account and your data
You can export your account data from your account. To close your account, email support@quanti5.io from your account address. We may ask you to confirm your identity, and we will explain what closure means for any paid benefits before you confirm. Closing your account ends your access to anything remaining on it.
An account with no active paid access and no sign-in for 12 months may expire. We will email the account address at least 30 days before that date. Signing in before then keeps the account active. We will not expire an account that has active paid access.
We delete your assessment answers, career profile, reports, exercise submissions and feedback within 30 days after your account is closed or expires. Section 7 of the Privacy Policy explains what we keep after that and why.
11. Intellectual property
You keep your rights in what you submit. You give us the rights we need to process it to provide the Service to you.
Your report and feedback are for your own personal use. You may keep copies and share them with your employer, advisers or recruiters at your choice. You may not resell the Service, its reports or its methods, or copy its questions, scoring, templates or design.
The Service, its software, questions, scoring, methods, text, design and the name Quanti5 belong to or are licensed to Skill Pilot Advisory Sdn. Bhd.
12. Acceptable use
Do not break the law or infringe anyone's rights when using the Service. Do not upload malware, bypass payment or allowance controls, probe or overload the Service without written permission, use automated means to create accounts or take assessments at scale, or reverse engineer any part of it except where the law allows. Do not submit sensitive personal information or other people's confidential information that the Service does not need.
13. Disclaimers
We provide the Service with reasonable care and skill and substantially as described on the website. Outputs are not guaranteed to be accurate, complete, current or fit for a particular purpose. To the maximum extent permitted by law, we give no other warranties, express or implied. This does not exclude guarantees under the Consumer Protection Act 1999 (Malaysia) or other consumer laws that cannot be excluded.
14. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special or exemplary loss, or for loss of profit, income, opportunity, employment or goodwill, or for any career or business decision you make using the Service.
To the maximum extent permitted by law, our total liability for all claims relating to the Service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.
15. Availability and changes
We may change, suspend or withdraw any part of the Service. We will try to give notice of material changes. We may suspend access for anyone we reasonably believe has breached these Terms.
We may update these Terms. Each version shows its version number and effective date at the top of this page. The version you accepted when you bought applies to that purchase.
16. Events beyond our control
We are not responsible for any delay or failure caused by events beyond our reasonable control, including outages of hosting, payment, AI, email or internet providers, cyber attacks, natural disasters, epidemics, war, government action or labour disputes.
17. Governing law, disputes and complaints
These Terms and any dispute arising from them or the Service are governed by the laws of Malaysia. The courts of Kuala Lumpur, Malaysia have jurisdiction. This does not remove any mandatory right you have to bring a claim before a consumer tribunal or court where the law gives you that right.
Before starting formal proceedings, please raise a complaint by email to support@quanti5.io. We acknowledge complaints within 2 business days and aim to resolve them within 10 business days. If you are not satisfied, ask for escalation and a director of Skill Pilot Advisory Sdn. Bhd. will review the matter.
18. Your statutory rights
Nothing in these Terms removes or limits rights you have under consumer protection law that cannot be excluded by contract. These may include rights under the Consumer Protection Act 1999 (Malaysia) and similar laws where you live. If any part of these Terms conflicts with those rights, those rights prevail.
19. General
These Terms and our Privacy Policy are the whole agreement between you and us about the Service. If a court finds any part invalid, the rest stays in force. A failure to enforce a right does not waive it. You may not transfer your rights under these Terms. We may transfer ours to a successor business. Notices and receipts may be given electronically. These Terms are written in English, and the English version prevails.
20. Contact
Skill Pilot Advisory Sdn. Bhd., Level 7, Mercu 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Malaysia. Business address: L2-03, Level 2, KL Eco City Mall, 3, Jalan Bangsar, 59200 Kuala Lumpur, Malaysia. Email: support@quanti5.io